At OlvorLandoy, we understand the importance of timely and reliable shipping when it comes to your product purchase. We strive to provide a seamless shipping experience to ensure your satisfaction. Please review the following shipping terms to familiarize yourself with our shipping process. Should you have any questions or concerns, feel free to contact us at [email protected].

Delivery Information:

• Shipping Times: We strive to process and dispatch orders within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location.
• Shipping Methods:We offer a variety of shipping methods to accommodate your needs. During the checkout process on our website (OlvorLandoy.com), you will be presented with available shipping options based on your location.
  
• Domestic Shipping: We offer reliable domestic shipping services. Delivery times typically range from 3-7 business days, but please allow for variations based on your location and any unforeseen circumstances.
• International Shipping: For our international customers, we provide shipping services worldwide. Shipping times vary by destination, so please check our Shipping Calculator during checkout for estimated delivery times.
• Shipping Costs: Shipping costs are calculated based on your location and the weight of your order. You can view the shipping costs during the checkout process before completing your purchase.
• Delivery Tracking:We provide tracking information for all shipped orders to allow you to monitor the progress of your delivery. You can track your package directly through the carrier’s website using the provided tracking number.

Return and Exchange Policy:

• 30-Day Return Policy: If you are not completely satisfied with your purchase, you may return your products within 30 days of receiving your order. The peoducts must be unworn, in their original condition, and returned in the original packaging.
• How to Initiate a Return: Contact our customer service team at [email protected] to initiate a return. Please provide your order number and the reason for the return. We will guide you through the return process.
• Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a trackable shipping method for your return.
• Refunds and Exchanges: Once your return is received and inspected, we will process your refund or exchange. Refunds will be issued to the original payment method. Exchanges are subject to product availability.
• Defective or Incorrect Items: If you receive a defective item or an incorrect order, please contact us immediately at [email protected]. We will arrange for a replacement or refund.

Contact Us:

If you have any questions or need assistance, please reach out to our customer service team at [email protected]. We are here to ensure your experience with OlvorLandoy exceeds your expectations.

Thank you for choosing OlvorLandoy for your clothing!